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UNPAID ITEMS & LOGGING RUNAWAY CUSTOMERS
- Go to POINT OF SALE START under the POINT OF SALE menu item
- Choose a point of sale terminal
- Choose the unpaid fuel product
- Click on To pay
- Click on Unpaid items (e.g. Debtor, runaway customer)
- Click on Print receipt, if desired
- Click on X or press the Escape key and close the Payment complete message
In CiRRUS, you have numerous options for processing a sales process at the point of sale terminal. Unfortunately, it can happen that a fuel product remains unpaid, accidentally or due to a runaway customer for example, and you now wish to correctly book this unpaid item.
To book an unpaid item, go to POINT OF SALE START under the POINT OF SALE menu item. You are now in the Point of sale view. Choose the desired point of sale terminal. Now choose the unpaid fuel product and click on To pay.
Click on Print receipt in the window that has just popped up if you desire a receipt for the booking of the unpaid item, otherwise click on X or the Escape key and close the Payment complete message.
You now know how to correctly book and record fuel products that remain unpaid, regardless of the reason.