Knowledge Base

MESSAGING OVERVIEW

  • Click on the speech balloon icon in the top toolbar
  • Click on the selected message to open it
  • Reply to messages directly from the message window:
  • by clicking on the arrow next to the message
  • by opening the message
  • Click on the trashcan to delete the message
  • Click on "New message" to send a new message
  • Click on "Delete all low-priority messages" to delete all low-priority messages
     
Detailed Description

In CiRRUS, you can send messages between sites that are relevant to employees or operations in general. This makes sense when there are high-priority messages, work, etc. that have to be reported. For example: Please top up paper today, or please do not use POS 1 as maintenance is being carried out.

To access the messages view, go to the top toolbar and click on the speech balloon icon. Click on the desired message to open it.

Replying to and closing messages: Reply directly from the message window by clicking on the arrow next to the message or click on the message to open it and send your reply from within the message. Click on Close if you do not wish to send a reply, otherwise click on Reply.

Click on the trashcan to delete a message or click on "New message" to send a new message. Clicking on "Delete all low-priority messages" deletes all low-priority messages.

ATTENTION: By clicking on "Delete all low-priority messages", all messages are deleted, except messages that are time-controlled (high priority messages), which are automatically deleted once their validity period has expired.

You now know the structure and options in the Messages view.

When using CiRRUS via a mobile device, it may happen that texts are translated independently by the device/browser. For an error-free use, we recommend to deactivate this translation function on the device. // The content shown in the video may differ from your own layout. // For the sake of simplicity and readability, only the masculine form is used in the descriptions.
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