Knowledge Base

DELETE MESSAGE

  • Click on the speech balloon icon in the top toolbar Deleting messages in the inbox:
  • Click on the trashcan icon next to each message you wish to delete
  • Deleting all low-priority messages in one go:
  • Click on the trashcan icon "Delete all unimportant messages" at the bottom of the Message window
  • Click on X or press the Escape key to close the Message window
Note: "High-priority messages" cannot be deleted. They expire automatically at the end of their validity period.
 
Detailed Description

In CiRRUS, you can delete previously saved messages of the type "Message" and "Urgent message" again.

To delete individual messages from the Messages view, go to the top toolbar and click on the speech balloon icon. You are now in the Messages view where all messages in the inbox are displayed. Click on the trashcan icon next to each message you wish to delete.

To delete all messages of the types "Message" and "Urgent message" in one go, simply click on the trashcan icon "Delete all unimportant messages" at the bottom of the Messages window.

In a last step, click on X or press the Escape key to close the Messages window.

Now you know how to delete one or several messages.

Note: "Important messages" CANNOT be manually deleted as they must remain valid during a predefined display period. All "Important messages" are deleted automatically once their validity period has expired.

When using CiRRUS via a mobile device, it may happen that texts are translated independently by the device/browser. For an error-free use, we recommend to deactivate this translation function on the device. // The content shown in the video may differ from your own layout. // For the sake of simplicity and readability, only the masculine form is used in the descriptions.
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