Knowledge Base

REPLY TO MESSAGES

  • Click on the speech balloon icon in the top toolbar
  • Click on the desired message– alternatively, click on the arrow next to the message to reply directly
  • Click on Reply - Enter the text of your reply in the "Message" field (the fields "Send to" and "Subject" are automatically filled)
  • Click on Send
Detailed Description

In CiRRUS, you can reply to messages in the inbox if the sender requests confirmation of receipt or you wish to write a corresponding response, etc.

To access the Messages view, go to the top toolbar and click on the speech balloon icon. You can reply directly to a message from the Message window by clicking on the arrow next to the selected message. Alternatively, you can click on the desired message to open it.

The fields "Send to " and "Subject" are automatically filled in the Reply window. Now write your reply in the "Message" field and click on Send.

The Message window closes automatically.

You now have sent a reply to the message, which will be indicated to the recipient on the speech balloon icon in the top toolbar.
 

When using CiRRUS via a mobile device, it may happen that texts are translated independently by the device/browser. For an error-free use, we recommend to deactivate this translation function on the device. // The content shown in the video may differ from your own layout. // For the sake of simplicity and readability, only the masculine form is used in the descriptions.
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