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CREATE MESSAGE TEMPLATES
- Go to MESSAGE TEMPLATES under the LAYOUTS & TEMPLATES menu item
- Click on Create new to write a new message template
- Enter the title of the new message in the "Name" field
- Click on Save
- Go to the Translations tab at the bottom
- Click on Add
- Choose the desired language from the dropdown menu in the "Language" field
- Enter the message subject in the language you have chosen in the "Subject" field
- Enter the message text in the language you have chosen in the "MessageBody" field
- Click on Save
- Click on Save again (confirm save process)
- Click on the arrow icon to return to the previous view
You can choose from pre-written messages when writing an "High-priority message" or "Urgent message". You therefore can use a suitable message template for recurring events.
To write a message template, go to the LAYOUTS & TEMPLATES menu item and open MESSAGE TEMPLATES. All previously written message templates are listed in the Message templates window. Click on Create new to write a new message template. Enter the title of the new message in the "Name" field and click on Save.
Go to the Translations tab at the bottom and click on Add. Choose the desired language from the dropdown menu in the "Language" field. Enter the message subject in the language you have chosen in the "Subject" field. Now enter the message text in the language you have chosen in the "MessageBody" field. Click on Save and confirm by clicking on Save again. To return to the previous view, click on the arrow icon. Click on Add to set up a new message template.
You now know how to write a message template in a chosen language. A separate chapter shows you how to translate message templates.